Privacy Policy

HIZ Securities ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your enquiries and provide customer support
• Process your service requests and manage our relationship with you
• Send you property management updates and communications
• Improve our website and services
• Comply with legal obligations and resolve disputes
• Prevent fraudulent transactions and protect against security threats

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share your information with third parties when you give us explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Under UK GDPR and Data Protection Act 2018, you have the following rights:

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of how we use your information
• Right to Data Portability: Request transfer of your information to another organisation
• Right to Object: Object to our processing of your personal information
• Rights Related to Automated Decision Making: Not be subject to automated decision-making without human intervention

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When information is no longer needed, we will securely delete or anonymise it.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us: